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Refund and Returns Policy

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as Xanax, Ketamine, Acid cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids.

Additional non-returnable items:

  • When opened
  • When used
  • When damaged

To complete your return, we require a receipt or proof of purchase or order number.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]}

Discreet Shipment

If the item was marked as a discreet purchased and shipped discreetly directly to you, you’ll receive as gift for that reason when you return your order it should be ship discreetly. Once the returned item is received, we will mailed you confirmation.

Shipping returns

To return your product, you should mail your product to: {[email protected]} to get a shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact our 24/7 Live support or Get in touch with us at {[email protected]} for questions related to refunds and returns.

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